Refund Policy for The Minimal Mom
Last Updated: 12/10/23
Thank you for shopping with The Minimal Mom. We appreciate your trust in our products. If you are not entirely satisfied with your purchase, we're here to help.
Digital Products: All digital product purchases made through our website are eligible for a full refund within 30 days of the original purchase date. To initiate a refund, please contact our support team at [email protected]. Upon receiving your request, we will process your refund promptly.
Physical Products: For physical product purchases, you may return the item(s) within 30 days of the original purchase date for a full refund. To initiate a return, please contact our support team at [email protected]. Our team will provide you with instructions on how to return the product(s). Once we receive the returned items, we will process your refund.
Refund Process: To request a refund for either digital or physical products, please email [email protected] with the following details:
- Your full name
- Email address associated with purchase
- Reason for the refund
Refund Eligibility: To be eligible for a refund, the product must be in the same condition as when you received it. Refunds will be issued to the original payment method used during the purchase.
Refund Timeline: Upon receiving your refund request, our support team will acknowledge your email within 2 business days. The refund process will be initiated promptly, and you can expect to see the refund reflected in your account within 5-10 business days, depending on your payment provider.
Contact Us: If you have any questions about our refund policy, please contact our support team at [email protected].
At The Minimal Mom, we strive to provide exceptional products and customer satisfaction. Your feedback is valuable to us, and we appreciate the opportunity to address any concerns promptly.
Last Updated: 12/10/23
Information We Collect: We collect personal information when you visit our website, make a purchase, or subscribe to our newsletter. This information may include your name, email address, billing and shipping address, and payment details.
How We Use Your Information: We use the information we collect for various purposes, including:
- Processing and fulfilling orders for digital and physical products.
- Sending transactional emails and updates related to your orders.
- Sending newsletters and promotional emails (if subscribed).
- Responding to your inquiries and support requests sent to [email protected].
Information Sharing: We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. However, we may share your information with trusted third parties who assist us in conducting our business, processing transactions, or providing customer support.
Data Security: We implement security measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.
Your Choices: You have the right to opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in each email. You can also contact us at [email protected] to update your preferences or request the removal of your information.
Thank you for trusting The Minimal Mom with your information. We are committed to protecting your privacy and providing you with a positive online experience.